Terms of Use

These Terms of Use govern your access to and use of our online gaming platform, including all associated services, features, and content provided through our website. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and all applicable laws and regulations. If you do not agree with any part of these terms, you must immediately discontinue use of our platform. These terms constitute a legally binding agreement between you and our gaming platform, and your continued use of our services indicates your ongoing acceptance of these provisions. Last updated: January 20, 2026

1. Eligibility and Account Registration

To use our gaming services, you must meet specific eligibility criteria established under Australian gambling legislation and our platform policies. You must be at least 18 years of age and possess the legal capacity to enter into binding agreements. Furthermore, you must be a resident of Australia or present within Australian territory when accessing our services, as our platform operates under Australian gambling licenses and regulations.

During the registration process, you are required to provide accurate, complete, and current information about yourself. Any false, misleading, or incomplete information may result in immediate account suspension or termination. You agree to maintain the accuracy of your account information and promptly update any changes to your personal details, contact information, or financial circumstances that may affect your account status.

  • You must provide valid government-issued identification for verification purposes
  • Only one account per person is permitted across all our platforms
  • You cannot register on behalf of another person or entity
  • Your account credentials must remain confidential and secure
  • You must notify us immediately of any suspected unauthorized access to your account

2. Gaming Activities and Fair Play

Our platform offers various electronic gaming machines, slot games, and other gambling activities that are subject to random number generation and fair play principles. All games operate under certified random number generators that ensure fair and unpredictable outcomes for every gaming session. We maintain strict compliance with Australian gaming standards and regularly undergo independent auditing to verify the integrity of our gaming systems.

You acknowledge that gambling involves risk and that you may lose money during gaming activities. All gaming outcomes are based on chance, and past results do not influence future outcomes. You agree to engage in gaming activities responsibly and within your financial means, understanding that our platform provides entertainment services with inherent financial risks.

  • Collusion, cheating, or attempting to manipulate game outcomes is strictly prohibited
  • Use of automated betting systems or bots is forbidden
  • Exploiting software vulnerabilities or system errors constitutes grounds for account termination
  • We reserve the right to void games affected by technical malfunctions
  • Maximum and minimum betting limits apply to all gaming activities

3. Financial Transactions and Payment Processing

All financial transactions on our platform are processed through secure payment systems that comply with Australian financial services regulations. You may deposit funds using approved payment methods, including bank transfers, credit cards, debit cards, and electronic payment services. All deposits are subject to verification procedures designed to prevent money laundering and ensure compliance with anti-terrorism financing legislation.

Withdrawal requests are processed according to our standard procedures, which include identity verification, source of funds verification, and compliance with regulatory reporting requirements. Processing times vary depending on the chosen withdrawal method and may be subject to additional security checks or documentation requests. We reserve the right to request additional verification documents before processing withdrawals, particularly for large amounts or when required by regulatory obligations.

  • Minimum and maximum deposit limits apply to all payment methods
  • Withdrawal amounts cannot exceed your account balance and available funds
  • Currency conversion fees may apply for international payment methods
  • We may suspend transactions pending verification of payment method ownership
  • Fraudulent payment activities will result in immediate account closure and fund forfeiture

4. Responsible Gaming and Player Protection

We are committed to promoting responsible gaming practices and providing tools to help players maintain control over their gambling activities. Our platform includes various player protection features, including deposit limits, session time limits, loss limits, and self-exclusion options. These tools are designed to help you manage your gaming behavior and prevent problem gambling from developing.

If you experience difficulties controlling your gambling behavior, we encourage you to utilize our responsible gaming tools or seek assistance from professional gambling support services. We maintain partnerships with recognized problem gambling organizations and can provide referrals to appropriate support services when requested. Our staff are trained to identify signs of problem gambling and may intervene when concerning patterns are detected.

  • Daily, weekly, and monthly deposit limits can be set and modified in your account
  • Session time limits help control the duration of gaming activities
  • Self-exclusion options range from 24 hours to permanent exclusion
  • Reality check notifications remind you of time spent gaming
  • Access to professional gambling counseling services is available upon request

5. Intellectual Property and Content Usage

All content, software, graphics, logos, trademarks, and other intellectual property displayed on our platform are owned by us or licensed from third-party providers. This includes game software, promotional materials, website design elements, and proprietary gaming systems. You are granted a limited, non-exclusive, non-transferable license to access and use our platform for personal gaming purposes only.

You may not reproduce, distribute, modify, reverse engineer, or create derivative works from any content on our platform without explicit written permission. Any unauthorized use of our intellectual property may result in legal action and account termination. Screenshots or recordings of gameplay for personal use are permitted, but commercial use or distribution of such materials is strictly prohibited.

  • Game software and algorithms remain our exclusive intellectual property
  • User-generated content must comply with our community standards
  • Third-party software or tools that interact with our platform are prohibited
  • Commercial use of our branding or content requires written authorization
  • Copyright infringement claims will be addressed according to applicable laws

6. Privacy and Data Protection

We collect, process, and store personal information in accordance with Australian Privacy Principles and applicable data protection legislation. Your personal information is used to provide gaming services, process financial transactions, verify your identity, and comply with regulatory requirements. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.

Our data retention practices align with regulatory requirements and business needs, ensuring that personal information is not kept longer than necessary for legitimate purposes. You have rights regarding your personal information, including the right to access, correct, or request deletion of your data, subject to legal and regulatory constraints that may apply to gambling operators.

  • Personal information is encrypted during transmission and storage
  • Access to your data is restricted to authorized personnel only
  • We do not sell or rent personal information to third parties
  • Data sharing occurs only as required for service provision or legal compliance
  • Regular security audits ensure the ongoing protection of personal information

7. Dispute Resolution and Legal Compliance

Any disputes arising from your use of our platform will be resolved through our internal complaint handling procedures before escalating to external dispute resolution mechanisms. We maintain a comprehensive complaint handling system that addresses player concerns promptly and fairly. If internal resolution is unsuccessful, disputes may be referred to approved alternative dispute resolution services or relevant regulatory authorities.

These terms are governed by Australian law, and any legal proceedings will be conducted in Australian courts with appropriate jurisdiction. We operate under licenses issued by Australian gambling regulatory authorities and maintain compliance with all applicable legislation, including the Interactive Gambling Act, Anti-Money Laundering and Counter-Terrorism Financing Act, and relevant state and territory gambling regulations.

  • Internal complaints must be submitted through our designated channels
  • We aim to resolve complaints within specified timeframes
  • External dispute resolution services are available for unresolved matters
  • Regulatory authorities may be contacted if other resolution methods fail
  • Legal action should be considered only after exhausting alternative dispute resolution options