Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies when you visit and use our online casino platform. By continuing to use our services, you acknowledge that you understand and agree to the use of cookies as described in this policy. This document is designed to help Australian users understand their rights and options regarding cookie management while ensuring compliance with the Privacy Act 1988 and Australian Consumer Law. Last updated: January 23, 2026.
What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. These files contain information that helps us recognize your browser and remember certain details about your preferences and activities. Cookies serve various purposes, from essential site functionality to enhancing your gaming experience and providing personalized content.
In addition to traditional cookies, we may also use similar technologies such as web beacons, pixel tags, local storage objects, and session replay tools. These technologies work alongside cookies to collect information about how you interact with our platform, helping us improve our services and ensure optimal performance for all users.
Our use of cookies is governed by Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles. We are committed to transparency about our data collection practices and providing you with meaningful choices about how your information is used.
Types of Cookies We Use
We categorize cookies based on their function and duration. Understanding these categories will help you make informed decisions about your cookie preferences:
- Essential cookies: Required for basic site functionality, security features, and payment processing
- Performance cookies: Collect anonymous data about site usage and help us identify technical issues
- Functionality cookies: Remember your preferences, language settings, and personalization choices
- Marketing cookies: Track your browsing behavior to deliver relevant advertisements and promotional content
- Analytics cookies: Provide insights into user behavior patterns and site performance metrics
- Social media cookies: Enable sharing features and integration with social networking platforms
- Third-party cookies: Placed by external service providers for various purposes including payment processing and customer support
Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a predetermined period or until you manually delete them. Most of our essential functions rely on session cookies, while user preferences and analytics typically use persistent cookies.
How We Use Cookies
Cookies play a crucial role in delivering a secure and personalized gaming experience. We use them to maintain your login session, remember your game preferences, and ensure the security of financial transactions. When you place bets or make deposits, cookies help verify your identity and protect against fraudulent activities.
Our platform uses cookies to track your gaming patterns and preferences, allowing us to recommend games that match your interests and playing style. This personalization extends to bonus offers, promotional campaigns, and loyalty program benefits that are tailored to your activity level and preferences.
Analytics cookies help us understand which games are most popular, identify technical issues, and optimize our platform’s performance. This information is typically aggregated and anonymized, meaning individual users cannot be identified from this data. We also use cookies to conduct A/B testing, allowing us to improve user interface elements and introduce new features gradually.
Marketing cookies enable us to deliver targeted advertisements both on our platform and on third-party websites. These cookies track your browsing history to understand your interests and show you relevant promotional content. You can opt out of targeted advertising while still receiving general promotional materials.
Third-Party Cookies
Our platform integrates with various third-party services that may set their own cookies on your device. These include payment processors, customer support tools, analytics providers, and advertising networks. Each third-party service operates under its own privacy policy and cookie practices.
Payment service providers use cookies to facilitate secure transactions, verify payment methods, and prevent fraud. Live chat and customer support tools may use cookies to maintain conversation history and provide personalized assistance. Social media plugins allow you to share content and may track your interactions across different websites.
Advertising networks and affiliate partners may place cookies to track referrals, measure campaign effectiveness, and deliver targeted advertisements. We work only with reputable partners who comply with Australian privacy regulations and industry standards for data protection.
While we cannot control third-party cookies directly, we carefully select our partners and require them to maintain appropriate data protection standards. You can manage third-party cookies through your browser settings or by visiting the respective service provider’s privacy policy pages.
Managing Your Cookie Preferences
You have several options for managing cookies and controlling your privacy settings. Most web browsers automatically accept cookies by default, but you can modify these settings to suit your preferences:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
- Internet Explorer: Tools > Internet Options > Privacy tab
Our platform also provides a cookie consent manager that allows you to customize your preferences for different types of cookies. You can access this tool through the privacy settings in your account dashboard or through the cookie banner that appears on your first visit.
Please note that disabling certain cookies may affect your gaming experience. Essential cookies cannot be disabled as they are necessary for basic site functionality, security, and regulatory compliance. However, you can opt out of non-essential cookies such as marketing and analytics cookies.
Data Retention and Security
Cookie data is retained for varying periods depending on the type and purpose of the cookie. Session cookies are automatically deleted when you close your browser, while persistent cookies may remain on your device for up to two years or until their expiration date.
We implement robust security measures to protect cookie data from unauthorized access, alteration, or disclosure. This includes encryption of sensitive information, secure transmission protocols, and regular security audits of our systems and third-party integrations.
In accordance with Australian privacy laws, we only retain cookie data for as long as necessary to fulfill the purposes for which it was collected. Analytics data is typically aggregated and anonymized after a specific period, while marketing cookies may be refreshed periodically to ensure relevance.
Users have the right to request deletion of their cookie data, subject to our legal obligations and legitimate business interests. Such requests can be made through our privacy contact form or customer support channels.
Your Rights and Contact Information
Under Australian privacy law, you have specific rights regarding your personal information, including data collected through cookies. You have the right to access information about what cookies are being used, request correction of inaccurate data, and in certain circumstances, request deletion of your data.
You can withdraw your consent for non-essential cookies at any time through your account settings or browser preferences. This withdrawal will not affect the lawfulness of data processing based on consent before its withdrawal.
If you have questions about our cookie practices, wish to exercise your privacy rights, or need assistance with cookie management, please contact our privacy team through the designated contact channels provided on our website. We are committed to responding to all privacy inquiries within reasonable timeframes as required by Australian law.
We may update this Cookie Policy periodically to reflect changes in our practices, legal requirements, or technology. Significant changes will be communicated through prominent notices on our platform, and the updated policy will include a revised effective date.